Tops Electronic Service provides carry in service at 105 Ward Hill Ave., Haverhill, MA 01835.  Our staff is available to help you unload equipment from your vehicle during our lobby hours, Monday through Friday 8:30 AM to 5:00 PM. If your product is under manufacturers warranty or protected by an extended service contract, please bring your sales receipt or service contract with you. We will gladly make a copy for our records. If your warranty has expired, we are happy to provide service on a COD basis. When you arrive with your product we will require a $59.00 diagnostic fee. This fee covers the cost of diagnosing the problem and will be applied to the repair cost. You will be given an estimate of the repair cost if the cost exceeds our major labor rate or an agreed upon amount set by you, whichever is greater. Please remember that products in excess of 7 years old may not be supported and service may not be possible.